Shipping policy
Last updated: September 26, 2026
Where we ship
We currently ship to addresses in the United States, including Alaska, Hawaii and U.S. territories. International shipping is not available yet. Join our email list if you would like to be told when that changes.
Shipping rates
- Free standard shipping on every order of $75 or more (after discounts, before tax).
- Orders under $75 ship at the flat standard rate shown at checkout.
- Subscription orders are eligible for free shipping on the same terms as one-time orders.
Processing and delivery times
Orders are packed and handed to the carrier within 3 to 5 business days of purchase (Monday through Friday, excluding U.S. holidays). Standard delivery usually takes an additional 2 to 5 business days depending on your location, so most customers receive their order within about a week to ten days of ordering.
During launches, promotions and the holiday season, processing can take a little longer. If your order has not shipped within 7 business days, email us and we will find out where it is.
Tracking
You will receive an email with a tracking number as soon as your order ships. Tracking can take 24 to 48 hours to show its first scan. If tracking has not updated in 5 business days, or shows delivered but you do not have the package, check with neighbors and your building's mail area, then contact us and we will open a trace with the carrier or send a replacement.
Subscription shipments
Subscription orders are charged and shipped automatically on your chosen schedule. You can skip a delivery, change the date or cancel from the link in any order email, or from your account. Changes must be made before the next renewal is processed; once a renewal has shipped it is treated like any other order under our Returns & Money-Back Guarantee.
Address changes and cancellations
Because orders move to our fulfillment partner quickly, we can only change a shipping address or cancel an order before it has been packed. Email hello@manefold.com with your order number as soon as possible and we will do our best. Once an order has shipped we cannot reroute it, but you are covered by our 30-day money-back guarantee.
Please double-check your address at checkout. Orders returned to us because of an incorrect or incomplete address can be reshipped for the cost of postage, or refunded less the original shipping cost.
Lost, damaged or incorrect orders
If your order arrives damaged, is missing an item, or is not what you ordered, email us within 7 days of delivery with your order number and a photo of what you received. We will send a replacement at no cost to you or issue a full refund, whichever you prefer.
Questions
Email hello@manefold.com. We reply within one business day.